Vermont Auto Salvage LLC. warrants to their original buyers that each used item sold is protected from defects in material and workmanship when properly installed and under normal use and service for the period and distance to the terms and conditions as follows unless otherwise noted:
** For Billing or Claim or Refund Related Issues will not be entertained by our Sales Executive, If You are calling at our Toll-free number +1 (802) 243-4603 (Toll-Free) , Maybe You will not get any resolution for Same issue, For Any Kind of Billing or Claim or Refund related issue you must call our billing department @ +1 (562) 280-7115 .
Claim & Refund:
After returning your order, the refund policy would vary according to your mode of payment. You will find a brief of the payment method on your product receipt. You can keep a check on your refund status by contacting our billing department @ +1 (562) 280-7115.
Note: every bit of this information is related to the products bought and delivered by Vermont Auto Salvage LLC. and not the ones you purchase from a third party or another junkyard.
Where is your Refund?
To know the status of your refund contact, drop a call to our billing department @ +1 (562) 280-7115 .
Note: after we receive your return, the completion of the refund procedure may take two weeks maximum.
How are the refunds processed?
Once your product reaches back to our warehouse, we would start the refund process. This might take 3 days and after the refund is processed, it may take 5-7 working days to reach your end. This often depends on your mode of payment. To claim a refund (product not as described), you must send 25 seconds un-boxing video including a shipping label.
** There Has No Refund for Any Kind of Body parts Exterior Parts or Electronic Parts.
For any freight parts, it is preferable to provide a business name and address. If there is no business address, kindly help us with a nearby Walmart parking address or there could be additional charges for doorstep delivery.
Once the order is placed, it will take 5-7 working days to generate the tracking id. The delivery is entirely depending upon the dimensions of the product and the distance to be covered (10-12 working days).
If a wrong shipping address is provided by the customer, the organization does not hold any responsibility once the part is shipped. In such a case, the customer will need to pay the additional charges for the reshipment of the same part. If the customer wants to cancel the order, then they will be eligible for a partial refund, after a deduction of 25% of the paid amount.